Tradesanta Help Center provides comprehensive information and resources to assist users in navigating and optimizing their experience on the platform.


Creating an account

How to register an account with TradeSanta

How to recover your password

Our subscription plans and difference between them

How to purchase a subscription plan with cryptocurrency

How to purchase a subscription plan with bank card

How to enable Two-Factor Authentication

Why I don’t receive a verification email?


Connecting an exchange

How to connect your exchange to TradeSanta

What is an API key

How to update access point with new API key

How to create API key on Binance

How to create API key on Binance Futures

How to enable IP whitelist on Binance/Binance Futures/Binance US

How to create API on HitBTC

How to create API key on ByBit

How to create API key on ByBit USDT Perpetual

How to set position mode to run USDT Perpetual bots on ByBit

How to create API on Kraken

How to create API on OKX

How to create API key on Huobi


Creating bots

How to find a bot’s ID?

How to create a spot DCA bot

How to create a spot Grid bot

How to create a futures DCA bot

How to create a futures Grid bot

Copy Trading

What is the difference between Grid and DCA strategy

What is the difference between long and short strategy

TradingView signals

TradingView custom signals

Bollinger Bands indicator

MACD indicator

RSI indicator

What is martingale?

Which bot’s settings are the best?

What is extra order?

What is take profit?

Will I make a profit? Are profits guaranteed?

Does TradeSanta take order execution fees?

How much funds do I need to start trading?


Managing TradeSanta account

How to use Dashboard?

I see profit but my Bitcoin (BTC) balance goes down - how come?


Trading Basics

Spot and Futures Trading

What are candlestick charts?

What is automated crypto trading?


Security

Security tips

How secure are my funds?

How to protect your funds?

Phishing attacks

Anti-virus and trojan guideline


About TradeSanta

Is TradeSanta a cryptocurrency exchange?

What exchanges does TradeSanta support?

What is TradeSanta referral program?

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